Ski Chalet Jobs - Winter 2022/23

If you are interested in working for Clarian Chalets during winter 2022/23 please click the link below to tell us a little about yourself. We will respond to suitably qualified candidates through July - September 2022.

All of our staff need to be at least 21 years old (a requirement for insurance to drive our minibus). If you are under 21 please contact us again at a later date if you are still interested. We are sorry to disappoint you but don't want to waste your time.

21 years plus symbol

Clarian Chalets are looking for enthusiastic staff to join our happy team this winter. We are located in Châtel in the French Alps, and part of the vast Portes du Soleil ski area. The chalet is entirely run by the team of four on a day-to-day basis providing a high degree of responsibility for each of the roles. The team is led by our Chalet Manager, with catering managed by our Chef. All staff, the Manager, Chef and two Chalet Hosts, are responsible for delivering a fabulous holiday experience for guests.

As a boutique, luxury chalet, providing an outstanding holiday experience we go out of our way to make our guests’ stay a special one.  The enthusiam and diligence of our chalet staff is key to maintaining a blissful and effortless atmosphere for our guests. We also hope that such a pleasant ambience for our guests will provide an enjoyable working environment for our staff.

If you are passionate about delivering to high standards in the hospitality industry, have experience with prior chalet jobs, possess an outgoing personality, take an enthusiastic approach to life combined with a self-motivated energy to create great holidays for others, then we would like to hear from you.

We offer a leading package of benefits including a private bedroom in shared accommodation, staff car and access to the guest minibus. The roles provide an exciting degree of independence but with as much support as necessary from management. Our satisfied guests often leave generous tips in apprecition of their stay. There should be time for skiing or boarding on 3-5 days each week providing lots of time to explore the mountains. Full training is provided at the start of the season.

See below for a detailed description of the Chef role and Chalet Manager role and for a broader view of working for Clarian Chalets.

Chalet Manager

Summary

We are looking to recruit an enthusiastic and customer focused Chalet Manager for Winter 2022/23 to join a team of four chalet staff in our luxurious chalet in Châtel, Portes du Soleil in the French Alps. Our guests typically number 8-14 children and adults each week. They expect to enjoy a luxury ski chalet experience, from the food and wine (a key part of our offering) that we serve, the chalet facilities, the beautiful setting overlooking the village, and the relaxed atmosphere created inside our lovely chalet. The Chalet Manager has the role of ensuring the team as a whole delivers to these expectations and also the pleasure of working in this environment. The successful Chalet Manager will form part of a happy, motivated and independent team, enjoying leading benefits and with plenty of time to ski.

Job Details

Our guests typically number 8-14 children and adults each week. They expect to enjoy a luxury ski chalet experience, from the food and wine (a key part of our offering) that we serve, the chalet facilities, the beautiful setting overlooking the village, and the relaxed atmosphere created inside our lovely chalet.

You will work with the chalet team to create the ideal environment and ensure that our guests are looked after to a high standard. We have a very good reputation amongst clients for the quality of our service, facilities and the approachability of our staff, all of which are essential to maintain. The chalet manager will be expected to manage the guest experience, coordinate staff as necessary and maintain regular contact with business management. The Chalet Manager will be involved in all aspects of the chalet work along with the Hosts but will be expected also to have an eye for detail and a sense for guests’ requirements.

On some mornings breakfast and afternoon tea prep may be covered by the manager and hosts (although the chef remains responsible for all items being available). We serve hot & continental breakfast every day with afternoon tea and cakes being freshly prepared each morning for the guests to return to later on.

The Hosts and / or Chalet Manager will transport the guests to (and from) the lifts in our minibus each day. The morning can be a busy time with snow clearing, loading skis into the minibus and children often needing assistance with ski boots. Careful time management is essential especially if guests have morning lessons.

Once guests depart for the day there are daily housekeeping duties to attend to: tidying bedrooms and bathrooms, vacuuming floors, laying out afternoon tea, bringing in logs, additional snow clearing etc. The Chalet Manager will also take charge of ensuring an appropriate concierge service: making recommendations, booking lunches and other activities as required.

We provide guests a chauffeur service through the day which is delivered primarily by the Chalet Manager (3-4 days a week) and supported by the Hosts. This is a flexible period where you are ‘on call’ and can still enjoy skiing or boarding. We ask guests to provide 45 minutes notice of when they need picked up from the pistes.

Dinners are prepared by the chef six evenings a week and the Hosts and Manager take turns in managing drinks and dinner service from early evening, as well as assisting the chef in cleaning up. Depending on the guests there may be an early children's meal to be served. Canapés are then served for the for adults along with a sparkling Crémant, followed by a three-course evening meal which culminates with a generous cheese board. Wines are paired with each course nightly from our large cellar.

On changeover day the Chalet Manager will ensure the high standards of housekeeping and chalet presentation are maintained in advance of new guest arrivals. While working very much as a team the Chalet Manager will take the lead in allocating any additional responsibilities and ensuring staff welfare.  Regular weekly and frequent adhoc communication with business managers will ensure accurate guest information also provide a conduit for staff feedback.

The role demands the flexibility to fill in for all other chalet tasks if necessary and adapt to circumstances. All staff are expected to work together to deliver a fabulous holiday experience for guests.

The Package

We expect the winter season to be a fun experience. There will be plenty of opportunities to enjoy the mountain environment and the many winter sports on offer. Châtel has a friendly atmosphere and there are many seasonaires keen to strike up new friendships. You will not find it hard to find new skiing partners.

We also expect our staff to benefit from the same calm and relaxing atmosphere that we aim to provide for our guests. With a team of four there is plenty of support available while working in and around the chalet.

We provide pre-season training for the whole team to learn about the chalet, the roles, to meet each other, and develop a good working relationship.

There will be two full days off every week with some additional time for skiing during the day.

  • French contract
  • Competitive salary relative to experience
  • Private bedroom in shared accommodation
  • Ski pass and insurance
  • Ski equipment
  • Meals while on duty
  • Uniform
  • Transport to and from Geneva airport
  • Access to staff vehicle
  • Tips

Requirements

All our staff need to be enthusiastic team players focused on delivering a very high quality guest experience.

  • Well presented, outgoing, enthusiastic & motivated to deliver a great holiday experience for guests
  • Ski chalet experience
  • Hospitality food service experience (high end)
  • Client facing experience, ideally in hospitality
  • Good organisational skills
  • Strong interpersonal skills
  • 21 years old or over (for driving insurance)
  • Clean Driving Licence
  • Fluent English

Ability to:

  • be a team player, willing to take on other roles and tasks
  • be responsible for the welfare of both clients and staff
  • adapt and be able to respond to changing needs
  • problem solve
  • maintain high standards of housekeeping
  • address issues with other staff confidently & pleasantly to generate positive outcomes

Advantageous but not required

EU passport / French visa / carte de sejour
French language ability
Housekeeping / cleaning experience
People management experience
Cake baking proficiency
Culinary skills
Wine knowledge

Applying for the role

If you are excited by the prospect of working in our boutique chalet please complete the application form, including your CV.

Chalet Chef

Summary

We are looking to recruit an enthusiastic chef for Winter 2022/23 to join a team of four chalet staff in our luxurious chalet in Châtel, Portes du Soleil in the French Alps. Guests, typically numbering 8-14 each week, will enjoy restaurant quality meals prepared by the chef in a relaxed environment, complimented by a wide selection of wines (a key feature of our offering). The successful chef will form part of a happy, motivated and independent team, enjoying leading benefits and with plenty of time to ski.

Job Details

The chef is in charge of designing enticing menus for our guests, reacting to their specific requirements, and delivering cuisine to match the luxurious setting we provide. The chef also has a key role in wine pairing. The chef manages provisioning each week and throughout the season and must be able to work to the allocated budget. There is access to a staff vehicle to assist with shopping. The chef also prepares meals for staff while on duty.

We serve a hot & continental breakfast every day with afternoon tea and cakes being freshly prepared each morning for the guests to return to later on. On some mornings breakfast may be covered by the manager and hosts providing some additional time off for the chef.

In the middle of the day, there is usually time to relax and enjoy the incredible skiing across the Portes du Soleil.

Dinners are served six evenings a week. Depending on the guests there may be an early children's meal to be served. Canapés are then served for the for adults along with a sparkling Crémant, followed by a three-course evening meal which culminates with a generous cheese board. Wines are paired with each course nightly from our large cellar.

The highest standards of hygiene will be maintained at all times and the chef must ensure a full clean of the kitchen on changeover days.

You will work with a team of staff to ensure our chalet guests are looked after to a high standard. We have a very good reputation amongst clients for the quality of our food & wine, service, facilities and the approachability of our staff, all of which are essential to maintain.

All staff are expected to work together to deliver a fabulous holiday experience for guests. While the chef’s focus will be on the kitchen, the role includes assisting with other tasks, and supporting the other staff as necessary, to ensure high levels of guest satisfaction.

The Package

We expect the winter season to be a fun experience. There will be plenty of opportunities to enjoy the mountain environment and the many winter sports on offer. Châtel has a friendly atmosphere and there are many seasonaires keen to strike up new friendships. You will not find it hard to find new skiing partners.

We also expect our staff to benefit from the same calm and relaxing atmosphere that we aim to provide for our guests. With a team of four there is plenty of support available while working in and around the chalet.

We provide pre-season training for the whole team to learn about the chalet, the roles, to meet each other, and develop a good working relationship.

There will be a minimum of one full day and two half days off with plenty of additional time for skiing during the day.

  • French contract
  • Competitive salary relative to experience
  • Private bedroom in shared accommodation
  • Ski pass and insurance
  • Ski equipment
  • Meals while on duty
  • Uniform
  • Transport to and from Geneva airport
  • Access to staff vehicle
  • Tips
  • Opportunity to develop own menu plans

Requirements

All our staff need to be enthusiastic team players focused on delivering a very high quality guest experience.

  • Catering qualifications
  • Demonstration of chef experience at a high level
  • Food hygiene certificates
  • 21 years old or over (for driving insurance)
  • Clean Driving Licence
  • Well presented, outgoing, enthusiastic & motivated to deliver a great holiday experience for guests
  • Fluent English

Ability to:

  • plan menus and dietary variations as required
  • prepare meals to the high standards expected by guests
  • budget appropriately through the season
  • provision appropriately
  • be a team player, willing to take on other roles and tasks
  • happy to work in an open kitchen
  • comfortable communicating with adult and child guests
  • maintain high levels of hygiene

Advantageous but not required

EU passport / French visa / carte de sejour
Ski season experience
French language ability

Applying for the role

Interested candidates should complete the application form, including you CV and sample menu.

chef plating up dinner
Chalet Manager
chalet host

Working for Clarian Chalets

Doing a season with Clarian Chalets should be great fun but is also hard work!  We provide a high level of training at the beginning of the season and seek to ensure a good bond between members of the team.  Everyone has an important role to ensure fabulous holidays for our guests and none can function well without good relationships with the rest of the team.

We aim to provide generous terms and good accommodation with a full Portes du Soleil ski pass so that all our staff get to enjoy time off in the mountains, leading to a happy and fulfilling work environment interacting with our guests.  Staff regularly enjoy 3-5 days on the mountain each week.

The Portes du Soleil is a vast ski area, covering over 600km of piste and many off-piste areas, straddling both France and Switzerland.  There are areas for all abilities and also all weathers.  If you enjoy jumps, rails, border cross or tree runs there is something for you. Perhaps the most infamous run is Chavanette, otherwise known as the Swiss Wall, one of the ten steepest marked trails in the Alps. This huge area includes the French resorts of Châtel, Morzine, Avoriaz and Les Gets as well as Les Crosets, Morgins, Champery on the Swiss side.

The resort of Châtel is a charming French village, south of Lake Geneva, which retains a very alpine character.  There are no large concrete hotels in the resort but plently of chalets and consequently many seasonaires. While not the largest of towns, there is a thriving nightlife with plenty of après-ski to enjoy.  There are many bars and restaurants, cinemas, a night club and even a bowling alley!

As a small, boutique chalet business we offer a more personalised experience to guests and staff alike. We think this makes us special.  People matter and we get to know each other.  We hope this matters to our staff too.  Occasionally we may ask a lot but we also try to understand difficulties and be flexible if possible.  We do have high standards, which we think our guests enjoy, but we like to deliver our service in a comfortable and relaxed manner.  We hope this provides a fun, fulfilling and exciting winter season in the Alps for all our staff.

We have deliberately choosen to be ‘over-staffed’ to deliver a great service with a happy team.  We provide two days-worth of time off per week and expect that staff will additionally be able to ski some of the time during the day as well.  To facilitate this, all staff need to be confident in undertaking all roles in the chalet (with the exception of the specialist culinery work of the chef). We think this provides a great opportunity to share the work of the chalet as well as learn new skills.

The Chef role

The Chef is responsible for all aspects of the kitchen: food preparation, hygiene, provisioning and re-ordering.  The Chef will liaise with the Chalet Manager to meet the dietry expectations of guests (which will be provided well in advance as we request this information early from our guests).

Continental and hot breakfasts are provided daily.  An afternoon tea is presented for guests along with a freshly baked cake or similar goodie.  This accompanyment needs to be prepared in the morning but does not need to be served by the Chef. Children's dinner is provided around 5.30pm and should be wholesome, fresh and appropriate to the junior guests. Canapés are presented for the adults at 7pm followed by a four course dinner at 7.30pm.

The Chef will have a generous weekly budget and is expected to plan for the season with this budget in mind.  Weekly shopping and deliveries are expected such that guests are enjoying fresh, varied, high quality cuisine.

The Chef is responsible for ensuring that any food preparation by other members of staff happens in a safe and appropriate manner, that hygiene is maintained and that the delivery is of the appropriate high standard.

The Chef will be expected to participate in the other chalet roles to cover staff days off, sickness and to maintain the smooth operation of the chalet.

The Chalet Host role

The Chalet Hosts play a key role in ensuring guest happiness and welfare. The role requires flexibility to cover daily housekeeping, breakfast and evening service and driving a minibus in the resort. This wide range of client experience makes the role particualy exciting for motivated, customer centric individuals, as they will assist with all aspects of the guest experience. There is also an opportunity to cover cooked breakfast and morning baking for afternoon tea. The Chalet Hosts will work closely with the Chalet Manager in facilitating day-to-day operations. The role schedule will alternate day by day to ensure a reasonable balance of workload between staff members and days off.

Driving duties provide transport throughout the resort to guests in an ‘eight plus driver’ minibus.  These journeys are short but can be frequent. Transport for guests is to be available from when the lifts open into the late afternoon. The driver will ensure that nannies and parents are transported as efficiently as possible at various times through the day, to meet lessons, creche times and facilitate other trips such as sledging or avoiding the short walk into / out of town.  We do ask guests that they give the driver 45 minutes prior warning of when they need to be collected, to enable the driver to plan appropriately. There is also responsibility for the upkeep of the minibus, regular cleaning, weekly reporting of mileage as well as packing and storage of ski equipment every morning and evening.

The Chalet Hosts will be expected to participate in other chalet roles, such as the weekly clean, daily snow clearing and firewood, and as required to cover staff days off, sickness and to maintain the smooth operation of the chalet. An aptitude for solving problems and abilities in simple general maintenance are an advantage.

The Chalet Manager role

The Chalet Manager oversees all day-to-day operations in the chalet and the resort. This includes oversight of guest activites, the supervision of the staff, successful management of the team and oversight of all property for which Clarian Chalets is responsible. The role requires that they ensure the team delivers a first class experience for guests from the moment guests land, usually at Geneva Airport (or at the chalet if they drive), to when they depart.  Maintaining high standards of guest satisfaction is a key funtion of this role.

The Chalet Manager will be in regular contact with the General Manager regarding guest changeovers and any necessary information updates to ensure the smooth running of the business.

The Chalet Manager takes specific responsibility for the wine cellar (our carnotzet), updating on consumption and re-ordering.

The Chalet Manager will also participate in the other roles of the chalet - primarily house keeping, serivce and driving.

The living room with log fire of La Grange au Merle by Clarian Chalets
The kitchen with granite worktops
Chauffeur service